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pick 'n' mix

Increasing employee and manager skills

The Pick 'n' Mix Professional Development Programme offers non-accredited learning modules to make it quicker and easier than ever for your managers, team leaders, and other staff to develop the competencies and skills required to ensure high performance.

A high-impact programme, it minimises their time away from the workplace – and can even be conducted on site at your offices.

There are 34 modules within eight core titles to choose from and there are two possible approaches:

If you opt for the short, sharp approach, you can choose four modules from one title based on your identified needs. Or you can combine up to four modules from separate titles for a day-long programme.

Alternatively, you can opt for the intensive approach: choose one module for an in-depth introduction, followed by small 'action learning sets' that reinforce learning and establish a development action plan.

How will it benefit your business?

If you put your employees through a Pick ‘n’ Mix Professional Development Programme, it will:

Enhance their skills: you'll improve the performance of your existing employees and you will be able to fill skills gaps without the need to recruit more staff.

Improve morale and productivity: your staff will be pleased to expand their skill set. By investing in them, you'll gain a more productive, motivated and loyal workforce.

Identify potential: you'll be able to identify which of your employees have more potential, which benefits both you and them. It will progress their career and offer further development opportunities.

Give your staff additional recognised qualifications: your employees' ability to do their jobs will be enhanced. Our qualifications are well recognised across all industry sectors.

Choosing your programme

You can create your own programme by choosing all four modules from a single title, or you can choose up to four modules from different titles.

Change

Change can be unsettling for individuals as well as organisations. But if managed correctly, change can motivate and re-energise your workforce.

C1: Planning for change
C2: Leading others through change
C3: Personal resilience
C4: Embedding the culture
Negotiation

To gain a higher return on investment and to make sure that you add greater value to the bottom line, it's vital to have strong negotiation skills.

N1: Value not price
N2: Tactics and body language
N3: Strategy development
N4: Negotiation skills
Communication

Good communication is all about the positive effect your message has on others, the impact it generates and the results it achieves. From influencing and persuading, to motivating and inspiring, delivering the right message is key.

Com1: Verbal and presentation
Com2: Questioning and listening
Com3: Conflict management
Com4: Written communication
Com5: Manage meetings
Managing yourself

In the business world, you need to be assertive and confident in order to influence and motivate people. This course gives you the tools to develop these attributes, which will lead you towards greater control and better results.

M1: Assertiveness in action
M2: Managing upwards
M3: Effective time management
M4: Preferences and behaviours
M5: Delegation
Customer service

If you surpass your customers' expectations, they'll reward you with their loyalty – helping you towards greater profit margins year on year.

CS1: Understanding your customer
CS2: Customer expectations
CS3: Customer service into sales
CS4: Managing customer teams
Team

Building a high-achieving team which is both successful and dynamic will drive your business performance and strengthen your organisational culture.

T1: Team dynamics
T2: Team communication
T3: High-performing teams
T4: Team value and breaking silos
Performance

By ensuring that you offer focused performance development, you'll get the best out of your employees as they work towards achieving your company's goals and objectives.

P1: Encouraging for results
P2: Coaching
P3: Delivering appraisals
P4: Difficult people and poor performance
Leadership

Become an inspirational leader and motivate and empower the members of your team.

 

L1: Leadership styles
L2: Leadership vs. management
L3: Emotional contract
L4: Succession planning